P&N Distribution, although primarily a Rheem distributor, also carries parts and services of other well-known manufacturers such as Honeywell, LG, Dunkirk, Modine, Benchmark and Lukjan. Priding themselves on next-day service, P&N not only sells and services parts but also provides instructional classes for service providers (see http://www.pndistribution.com/training/ for more information).

P&N’s new website boasts bold, primary colors and an open, airy feel with plenty of white space. Geared primarily for the trade, the site is easy to navigate with a simple text-based, horizontal “tab” toolbar at the top and a host of images that link to the manufacturers’ websites.

Behind the scenes of the site is a robust content management system (CMS) called WordPress, which enables the site owner to control content in the site and keep it up-to-date. Also, WordPress has built into it many features that are instrumental in achieving high search engine ranking. Helpful in this regard is the use of Google Analytics, which we set up for the site, so that the owners can view very detailed statistics of site traffic.

Keeping in mind that the purpose of the website is to attract and convert leads, on all the main areas of the site is a “Quick Contact Form” designed to make it easy for anyone to contact P&N. In addition, through the use of Google Maps, it is very easy to find each of the four locations as well as print out a map.

So congratulations, P&N, on your new site. We hope that it helps you find new clients, service existing clients and lets people know exactly what you do.

“WWWC was eager to set up a site that combined Encore’s product information with a way that customers could contact the company online,” said Robert Savar, President of WWWC.  Savar went on to explain that the creative team at WWWC “developed YourFloorDirect.com to reflect the same easy floor shopping experience customers found with Encore Floors.”  He added that YourFloorDirect.com “takes it one step further by giving consumers lots of information right up front, making it even easier for them to contact YourFloorDirect and schedule a consultation.”

EncoreFloors.com and YourFloorDirecct.com allow consumers to sample and purchase carpets, rugs, hardwood floors, vinyl, and laminate without leaving home.  Instead of visiting and browsing floor samples in specialty stores, homeowners can contact YourFloorDirect.com and receive a free at-home consultation and estimate by a flooring expert. 

“The new website is a perfect way for old and new customers to browse options and renovation opportunities on one simple site,” Savar said. “YourFloorDirect.com is really a great portal for Encore Floors to showcase all of its services in one unique site.”

Much like the computer giant Apple, Mediabridge wanted a website that reflected the efficiency of new technologies.  WWWC designed a website that incorporated clean lines, sharp shades, and easy navigation tools to reflect Mediabridge’s dedication to product quality and customer care.  This basic website design also symbolizes efficiency and helps customers find the products they need with the fewest page transitions.

In addition to color, WWWC customized the shopping cart software to provide Mediabridge customers with a safe, easy, and secure method of purchasing online.  “We fully customized ProductCart, a software program by Early Impact,” said  Savar, “to help Mediabridge transition their business from Amazon to their own website.”  Since ProductCart is fully compatible with PayPal, Google, UPS, and hundreds of other systems, the software gives Mediabridge customers the same purchasing flexibility they have on Amazon.  And, since the software is compatible with popular accounting and management software, Mediabridge has even greater control over their inventory and sales.

With the flexibility of their own online storefront, Mediabridge can experience unlimited online growth opportunities while still providing the same quality of service to existing customers.

Since Method LLC focuses on the efficient use of communication and technology, WWWC redesigned the logo and brand using timeless designs with bold simplistic style.  The new blue logo emphasizes efficiency and focus, giving consumers an immediate sense of the company’s strength and dedication.  “Our web design team incorporated the same sense of focus and efficiency into the design of the website, using blues and grays to balance color and shape in order to create a website that successfully reflects the focus and drive of this trusted company,” explained Bob Savar, President of WWWC.

“To complete Method’s re-branding,” continued Savar, “we took the new logo and designed bold new marketing materials with redesigned business cards, letterheads, and digital graphics and templates especially designed for print materials. Essentially we’ve created a package that gives Method the tools they need to engage both new and existing clients well into the future.”

http://www.methodllc.com

Beneficial Bank is a full service bank that has been serving the Delaware Valley community since 1853. Headquartered in Philadelphia, PA, the company has 70 neighborhood branches and provides a modern work environment for over 1,000 employees.

Beneficial previously had an Intranet, but it was primarily made up of static HTML files. Every time Beneficial wanted to add or edit content it required the department managers to write tedious HTML code, which took a great deal of time. Consequently, the Intranet was not being kept up to date.

Another downside of Beneficial’s Intranet was that its look and feel had not kept pace with the bank’s branding so it looked out of synch with the public website and the bank’s marketing materials.

Beneficial Bank’s senior management decided to use Microsoft’s SharePoint server for the new Intranet. As SharePoint experts, we were chosen to customize the Intranet to meet the bank’s needs. Beneficial had learned about WWWC from management who had previously worked at Commerce Bank, whose entire Intranet, used by the bank’s thousands of employees on a daily basis, was developed by WWWC.

WWWC first set up the SharePoint portal server. Taking advantage of SharePoint’s built-in security, content management, and document management features, WWWC was able to establish sites specific to each department. This allowed department managers to maintain their own Intranet content without the need to know HTML or other programming technologies.

Beneficial’s new Intranet looks nothing like a traditional SharePoint website. With workflow, departments, and permissions in mind, WWWC started with a planning stage before the software was installed and followed the process all the way through configuration. By writing actual tutorial documents with screen captures, WWWC showed Beneficial Bank how it could configure departments by using the software. WWWC also set up a branded interface, which required the bypassing of the pre-made templates offered by SharePoint.

Some of the benefits Beneficial is now realizing with its new Intranet include:

• Customized and optimized employee-centric software for the company’s needs
• Improved standard template layouts and user-friendly, branded interface
• Accessible tutorial documents on configuration for bank employees for easy updating
• Improved and streamlined department collaboration for increased productivity

Imagine how easy traveling would be without your luggage! Luggage Ahead will ship your luggage to and from your destination, allowing you to move through airports without the cost and hassle of lugging and checking your bags.  Your luggage, sports equipment, and business materials will be waiting for you when you arrive, guaranteed. Luggage Ahead can pick up your bags at your home or office and ship to any US location and most countries. Simply book your order online or call 1-888-395-4410.

Luggage Ahead’s new website can be viewed at http://luggageahead.com/.

Designed and hosted by World Wide Web Communications, ACSNJ’s’s website features a great deal of information about the organization, which is located in Belmawr, New Jersey.

Whether you are looking for volunteer opportunities, an internship, program schedule, news, employment opportunities or how to donate – you will find the information on the website.

Over the years the face of HIV/AIDS has changed and new challenges have emerged. Today, 74% of those living with HIV/AIDS in New Jersey are 40 years of age or older – many of whom have children, spouses, partners or extended family that need their support. Unfortunately, many individuals living with this life-altering disease face a multitude of challenges related to caring for themselves and their loved ones. These include homelessness, unstable housing, inadequate food, lack of financial resources, discrimination related to disclosure of HIV status, depression and chronic fatigue to name a few. ACSNJ helps clients address these and many other issues and provides meaningful opportunities for them to manage the disease and continue to contribute to their families and the community.

The mission of the ACSNJ is to provide comprehensive support services for people infected or affected by HIV/AIDS, in Burlington, Camden, Gloucester and Salem Counties of New Jersey, through leadership and community collaboration. ACSNJ’s new website can be viewed at http://acsnj.org/.

Designed and hosted by World Wide Web Communications, MESCO’s website features a bold new nautical design that lets the viewer know precisely what it does as soon as the site pops up in the browser. Besides providing the standard information about the company, the site takes advantage of several new features such as Google Maps to display its location, a password-protected “Dealer Cove” section for its distributors and an interactive feedback form for easy lead generation.

MESCO’s new website can be viewed at www.mesconet.com.

By giving managers the ability to group clients into territories, Salesforce makes it easy to redirect, move, and rearrange your business at any time. Each territory can then be moved as a whole, or your managers can select individual units to move separately outside of the group. By enabling your managerial staff to categorize customer data, you also give them power to assign different security preferences to specific groups of customers. This can help manage individual and team access to specific data and customer accounts.

This same tool makes it easy for managers to analyze customer groups based on demographics, regions, industry, and relationship with your company. By automatically assigning new leads to specific categories, managers can set up a system through Salesforce that directs new sales leads to the appropriate team member. This means that new customers will be automatically connected with a knowledgeable sales associate who can assist with relevant information about how your business can satisfy the customer’s unique needs.

By organizing clients and customer data into territories, Salesforce CRM gives your sales managers the ability to analyze and compare each group as a separate entity. This allows the managers to set unique goals and deadlines for each sales team and territory. The online Salesforce system also gives you access to real-time data so you can immediately analyze growth and redirect resources for the immediate future.

In combination with the territory management model, these forecasting programs let your company forecast and set goals based on region, territory, manager, sales representative, product, and more. You can compare, combine, and contrast all different sets of data in order to get the most accurate assessment of future growth. Salesforce also gives you access to currency conversions and customizable timetables so that you can tailor every sales prediction to your company’s needs. By implementing Salesforce in your business, you create an opportunity for maximum productivity from your sales team and the potential for unlimited growth.

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Whether you’re a big company with hundreds of employees or a new business with only a handful of sales associates, the Salesforce Activity Management programs help your team juggle large amounts of data with relative ease. CRM systems like Salesforce give individuals instant access to relevant customer and business data through multiple channels. You can easily set up these systems to work though email and even through mobile devices.

In fact these interconnected email and mobile programs are an essential part of the versatile communication channels available through CRM programs such as Salesforce. Some of these programs allow you to create a library of pre-approved email templates that your sales team can use to effectively communicate with customers. Not only will this give your team more time to spend with each customer, it also gives you more control over the online sales dialog. You can also use some of these same tools to track customer response to email notices and compile data to analyze the effectiveness of these online tools.

The CRM Communication Management tools in Salesforce also allow you to implement your own letterhead into online graphics and emails, giving your clients visual reminders of your business while maintaining consistency in the appearance of your emails. These same email tools give you access to relevant up-to-date customer data you can easily attach to each transaction.

In addition to communication tools that enhance company-customer interactions, Salesforce incorporates similar programs into tools that employees can use to communicate more efficiently with one another. For example, the time management tools in Salesforce integrate data, reminders, and alerts to help keep each member on task and focused on short and long term goals. You can set these Salesforce tools to automatically assign tasks to specific sales associates with activity templates to help the associate track progress. These same tools can be used to help sales members collaborate on projects and schedule necessary meetings at any time.

The Salesforce CRM is also set up to help your company schedule reminders and set appointments. Some of these tools work much like online calendar sharing in which you can post activities and permit selected individuals to view them. Unlike these online calendars, however, the Salesforce calendars are directly connected to the CRM tools and allow you to automate task and project deadlines by linking them through the Salesforce system.

Larger companies can use CRM tools to divide their sales associates into teams and designate tasks and representatives for each team. Each team can have representatives through the system and each member of the team can have separate security settings for specified access to data and information. In addition to security, the team management tools allow managers and executives to easily analyze the overall productivity of each team and detailed activity history, both of which can help in planning for future sales.

CRM programs such as Salesforce are ultimately designed to give you all the tools you need to run your business faster and more efficiently. By giving your sales team tools that promote better communication with the customers and each other, you help build a dependable, consistent system that can grow with your company. The flexibility of CRM programs is beneficial to both you and your employees. Easy tools means that sales associates can be more productive, and improved productivity means a more efficient business.

This is the fourth in a series of articles about CRM. Next week: The Advantages of CRM for Sales Managers.

The company’s focus is in the industries of renewable energy (wind and solar), forestry (managed re-forestation, new plantings on forested land and wood products) and animal waste management (reductions in methane from manure). Carbon360 Partners develop and provide third-party certified emission reductions and carbon credits.

Operating in a global marketplace, they work with partners to reduce their environmental footprint with sustainable and verifiable quality projects. As a member of the Chicago Climate Exchange, CCX, Carbon360 Partners aggregate relatively smaller projects and can offer them to provide liquidity in the market.

When you call, you will be asked questions by Rosenello’s knowledgeable staff so that the estimator will be fully prepared to meet your needs. After the estimate is confirmed, Rosenello’s will meet with you in your home to further discuss your needs and propose the appropriate options.  They will provide an in-home demonstration of the products they offer and describe the remodeling process.  Finally, they will take measurement, ask for design choices and provide you with a written estimate before they leave your home.

On Rosenello’s web site you can learn about all their products and services, view samples of their successful projects, read testimonials from satisfied customers, and see interesting case studies.

Healthcare Services Group’s proven approach is more economical than in-house programs.  Their specialization allows them to focus exclusively on the services that they provide to maximize cost control effectiveness.

Housekeeping services is Healthcare Service Group’s largest service sector.  It involves cleaning, disinfecting and sanitizing resident areas in the clients’ facilities.  Laundry services involve the laundering and processing of the residents’ personal clothing. The company provides laundry service to all of its housekeeping clients.  Food services consist of the development of a menu that meets the residents’ dietary needs, purchasing and preparing the food to assure that residents receive an appetizing meal, and participation in monitoring the residents’ on-going nutritional status.

The Healthcare Services Group web site provides a great deal of information about the company’s services and operations as well as pertinent information for stockholders and the public.

Steel Seal’s web site provides an easy, convenient secure shopping experience, where consumers can purchase all three of Steel Seal’s products – a specific blend for 4, 6 and 8 cylinder vehicles.  Besides offering a seamless, hassle-free shopping cart, the site contains a wealth of information, including testimonials, about the products so that the consumer can feel comfortable with his or her purchase.

Some of the categories of products include Angels, Gifts of Jewelry, Inspirational Items, and products for Communion and Confirmation, Family and Friends, and Babies and Children.  There are also Seasonal and Sale items available.

The new site offers a very easy-to-use format for finding and purchasing products.  The company accepts all major credit cards.

The Insurance Adjustment Agency is not an insurance company; rather, they work as your representative, authorized by you, to get you the maximum dollar amount on any insurance claim that you file.

Whenever anything happens to your property – whether it is fire, theft, vandalism, or other type of loss – you have to deal with your insurance company. Insurance companies are experts when it comes to paying your claim, but their goal is to pay out as little as possible. “Our goal,” according to Dan, “is the same as yours — To Get You as Much Money as Possible! Because we have extensive experience in the field and are an authorized, licensed and bonded insurance claim service, you now have someone on your side to fight the insurance companies – and our fees are based entirely on your recovery. No Recovery? You Pay Nothing!”

The Insurance Adjustment Agency offers a free, no obligation inspection and consultation service. They will even help you fill out all the proper forms and make sure things get done correctly and fast. Almost all of their business is through referrals and satisfied customers.

The new website shows why the CHRCC is now one of the five largest chambers in the entire Delaware Valley.  The CHRCC serves businesses in New Jersey, Pennsylvania, Delaware and Maryland with the largest core membership in Camden, Burlington, and Gloucester Counties (NJ).

Challenge
The goal with the Adelphia website redesign was to bring the personality and feel of the restaurant into the website itself. The old website certainly didn’t reflect the high-end experience that the Adelphia offers.

Solution
Working closely with the client, WWWC created designs based on actual elements found in the restaurant. Right from the opening, the website uses music and soft animation, capturing architectural elements in a smooth, quiet, complex animation that works hand-in-hand with the music. Adelphia has four distinctive environments, and the site invites visitors to each of these with a combination of sound and imagery that is distinctive and appropriate for each.

Our creative director, Tim Parrotte, explains that we “focused on the use of imagery, not just photography.” Elements included sculptures, wedding cakes, displays and painting styles.

In presenting photography, the website uses a new dynamic photo gallery. The gallery images are displayed on a dynamic layer on the page that includes smooth transitions between photos. Visitors can control their own experience and easily navigate from one gallery to another.

We also developed a menu system that allows visitors to see the actual menus in a PDF viewer, which enhances the user’s experience and facilitates perfect print formatting.

Finally, the website includes our ZipEdit™ CMS, which allows Adelphia to edit content in real time whenever and as often as it wants. ZipEdit™ Content Manager is a simple and convenient way to edit the content in your website. You do not need to learn HTML or any web design software. If you have ever used a word processing program, such as MS Word, you can edit your website with ZipEdit™. The ZipEdit™ Content Manager Component can be used to edit any of the static page content on the website.

What struck me about Issue 2, Volume 1, which is the first issue I saw, was the fact that two of our clients – Linda Kester, President of Institute for Conscious Development, and Frankford Umbrellas – graced the cover of the magazine.

This particular issue even has an article on blogging called “What’s All This Fuss About Jogging? Blogging? Oops. Never Mind…”  Sometimes I think there are more articles on blogging than blogs – it’s such a hot topic.

Glad to see also in this issue there is an interesting, light article entitled Adventures in Mid-Life Dating, written by Jackie Pantaliano, owner of ImPRessions’ public relations firm in Voorhees, NJ.  Jackie is our PR person, and she does a wonderful job.

Good luck with the magazine. 

Besides featuring updated content and several new areas, the redesigned website utilizes a handful of tools provided by World Wide Web Communications:

• Email this Page to a Friend – this is an excellent addition to the site.  It is called Send-a-Link.  It encourages site visitors to email a page to someone else. While browsing your website visitors click on a button, which appears on every page, and within seconds emails the page to a friend.
• ZipEdit™ Content Manager is a simple and convenient way to edit the content in your website. You do not need to learn HTML or any web design software.  If you have ever used a word processing program, such as MS Word, you can edit your website with ZipEdit™.  The ZipEdit™ Content Manager Component can be used to edit any of the static page content on the website.
• ZipEdit™ Article Manager stores a database of articles with posting and expiration dates, keywords, linked documents, and linked web addresses.  Articles can be assigned to multiple categories and marked as featured to appear on the homepage of your site.  You can specify the order of the featured articles too.  The ZipEdit™ Article Manager also has its own search functionality.  Editing the articles uses the same powerful tools found in ZipEdit™ for a full WYSIWYG experience from a supported browser.  The ZipEdit™ Article Manager also features RSS feeds of content, globally and by category, allowing visitors to subscribe to the content of your website.
• HTML Email Newsletter Template – we designed this for Katz/Pierz, which they are using with a third-party email newsletter system for email blasts to their opt-in list.

With ZipEdit™ you can edit the pictures, text and links on your website while protecting the rich framework of navigation menus, programming and design elements – and it saves the changes in real-time. It also creates a backup copy, so if you make a mistake you can “rollback” to any previously saved version of the content.

McCallion Staffing, begun in 1979, is a full service staffing agency, located in Montgomeryville, PA.  McCallion’s business philosophy is based on a client-focused approach. They take the time to learn about their clients’ individual needs and look for long term, mutually beneficial business relationships based on honesty and integrity. As a family owned corporation whose owners are actively involved in the day-to-day operations, McCallion genuinely cares about client satisfaction. Most of McCallion’s clients have been with them for more than ten years, and their number one source of new business is through referrals.

The Mona Leeza Spa and Salon, located in Atco, NJ, offers a spa experience unlike any other.  Close enough to the major metropolitan cities in the northeast but secluded enough to be relaxing, the Mona Leeza Spa and Salon provides its clients an atmosphere that is both convenient and soothing.

Both websites – The Family Hope Center and the Mona Leeza Spa and Salon – re-launched their sites using ZipEdit™ as the content management (CMS) system.  Although World Wide Web Communications did not design either site, it was able to take over hosting and implement ZipEdit™ into the sites. With ZipEdit™, the site administrators do not need to learn HTML or any web design software, yet they are able to edit their sites immediately in real time, keeping the content and photographs fresh and entertaining. 

Imagine being able to edit your website as often as you want from anywhere in the world… whether you’re in the office, at home, or in another country! With ZipEdit™ you are in charge of your website’s content 24/7.

ZipEdit™ is a simple and convenient way to edit the content in your website. You do not need to learn HTML or any web design software. If you have ever used a word processing program, such as Microsoft Word, you can be editing your website in minutes.

The unique advantage of ZipEdit™ is that we set it up on your website for you; there is no software to purchase or download.

With ZipEdit™ you can edit the pictures, text and links on your website while protecting the rich framework of navigation menus, programming and design elements – and it saves the changes in real-time. It also creates a backup copy, so if you make a mistake you can “rollback” to any previously saved version of the content.

The new site now accepts American Express and Discover in addition to Visa and Mastercard. The site also features a new line of products called Doctor’s Natural Choice. These excellent products are a perfect complement to the Res-Q product line. The Doctor’s Natural Choice products were chosen based on demonstrated clinical effectiveness in clinical studies and on the doctors’ clinical experience with patients.